Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sinfulcerakote@hotmail.com. Please note that returns will need to be sent to the following address:   2799 Wesleyan Dr.  Palm Harbor, FL 34684

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sinfulcerakote@hotmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

In regards to claims dealing with damaged or blemished products we ask that send us an email notifying us of the unsatisfactory equipment.  Please include photographs.  You may also go to the Contact Us page and fill out the form for review within 72 hours upon receiving the shipment.

Exceptions / non-returnable items

We do not accept returns on used, blemished (purchased as blem), or custom Cerakoted/engraved/laser etched items. Attempted returns on non-refundable items will be sent back at the shipper's expense.

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Failed Background Check

There will be a 50% restocking fee for all controlled items returned due to a failed background check or a denied underage purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sinfulcerakote@hotmail.com.